1. Introduction
Penang Artists ("we", "our", or "the Platform") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our platform.
2. Information We Collect
Account Information
- Name and email address
- Password (encrypted)
- Profile information (bio, location, art medium)
Content You Provide
- Artwork images and portfolio content
- Social media links
- Contact information you choose to display
Automatically Collected
- Usage data (pages visited, features used)
- Device information (browser type, operating system)
- IP address and approximate location
3. How We Use Your Information
We use collected information to:
- Provide and maintain the Platform
- Display your artist profile to visitors
- Enable communication between artists and interested parties
- Send important updates about your account
- Improve our services and user experience
- Ensure platform security and prevent abuse
4. Information Sharing
We do not sell your personal information. We may share information:
- Publicly: Profile information you choose to make public
- With service providers: Trusted third parties that help operate the Platform (hosting, analytics)
- For legal reasons: When required by law or to protect rights and safety
5. Third-Party Services
We use the following third-party services:
- Supabase: Database and authentication
- Vercel: Hosting and analytics
- Sentry: Error monitoring (no personal data collected)
Each service has its own privacy policy governing their use of data.
6. Data Security
We implement appropriate security measures to protect your information, including encrypted connections (HTTPS), secure password storage, and access controls. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to:
- Access: View the personal data we hold about you
- Correct: Update or correct your information
- Delete: Request deletion of your account and data
- Export: Request a copy of your data
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us or use the settings in your dashboard.
8. Cookies
We use essential cookies to maintain your session and preferences. We also use analytics cookies to understand how visitors use the Platform. You can control cookie settings through your browser.
9. Data Retention
We retain your data while your account is active. Upon account deletion, we will remove your personal information within 30 days, except where retention is required by law or for legitimate business purposes.
10. Children's Privacy
The Platform is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform announcement. Your continued use of the Platform after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or your data, please contact us at hello@penangartists.com